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GRI Sustainability Reporting Standards (GRI Standards)
AGL's 2019 Annual Report has been prepared in accordance with the GRI Standards: Core option. The GRI Standards are designed to be used by organisations to report about their impacts on the economy, the environment and/or society.
GRI Standard | Chosen disclosure(s) | Response | Omission |
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GRI 102: General Disclosures 2016 | 102-1: Name of the organization | AGL Energy Limited | |
102-2: Activities, brands, products, and services | AGL sells gas and electricity and related products and services to around 3.7 million customer accounts in Australia. Refer to the How we source energy page on our website for further information. Refer to How we create value section in Annual Report. | ||
102-3: Location of headquarters | AGL's head office is located at L24/200 George Street, Sydney, NSW, 2000. Refer also to the Contact us section of the AGL website. | ||
102-4: Location of operations | AGL operates in Australia. While AGL undertakes some activities in some overseas jurisdictions it has no assets, customers nor direct employees outside of Australia. | ||
102-5: Ownership and legal form | Shareholding information is included in the Annual Report 2019. | ||
102-6: Markets served | AGL sells gas and electricity to customers in New South Wales, Victoria, South Australia and Queensland, and gas to the Western Australian gas market. AGL services residential, business, commercial and industrial, and wholesale market segments. Refer to the Energy sold and Retail markets by state and fuel type charts for further information. | ||
102-7: Scale of the organization | Total number of employees is reported in Employees by location. Operations are displayed in the How we source energy section of our website. Key financial data is available in the Annual Report 2019. The quantity of energy sold is available in the Energy sold chart. | ||
102-8: Information on employees and other workers | The Employees by employment status chart shows a breakdown of permanent versus fixed term and full-time versus part-time employee by gender. This information is not broken down by region, however the Employees by location chart provides a breakdown of all employee types by location and gender. The number of hours worked by contractors versus the number of hours worked by employees is available in the Health and safety - contractors and Health and safety - employees charts respectively. There have been no significant variations in employee numbers during FY19. Footnotes provided for each chart detail any relevant assumptions. | The number of employees is separately broken down by contract type, location, employment status and gender. Providing additional combinations of breakdowns is considered not applicable to our organisation, as these disclosures do not cover the specific impacts that make the topic material. | |
102-9: Supply chain | AGL's supply chain extends to in excess of 3,000 vendors. Location information on suppliers is available in the First tier suppliers table in the data centre. | ||
102-10: Significant changes to the organization and its supply chain | Changes to AGL's Board composition during FY19 are outlined in the Governance Summary of AGL's Annual Report. | ||
102-11: Precautionary Principle or approach | AGL's approach to risk management and business resilience is provided in the Operating Environment section of the Annual Report. | ||
102-12: External initiatives | AGL is a signatory to the following external initiatives: | ||
102-13: Membership of associations | Industry associations which AGL is a member of are listed in the Industry Associations table in the data centre. | ||
102-14: Statement from senior decision-maker | Refer to the Managing Director and CEO's Report from the Managing Director and CEO, Brett Redman in our FY19 Annual Report. | ||
102-15: Key impacts, risks, and opportunities | AGL's approach to risk management and business resilience is provided in the Operating Environment section of the Annual Report. | ||
102-16: Values, principles, standards, and norms of behaviour | AGL's purpose and values are outlined in the Purpose, Values & Strategy section in the Annual Report. Behaviour standards are addressed in the People section. | ||
102-18: Governance structure | An overview of governance and board committees is provided in the Governance Summary of the FY19 Annual Report. | ||
102-40: List of stakeholder groups | A list of stakeholder groups is detailed in the Communities & Relationships section. | ||
102-41: Collective bargaining agreements | The percentage of people employed under enterprise bargaining agreements is available in the download of the Awarded employees graph. | ||
102-42: Identifying and selecting stakeholders | Refer to Operating Environment and Communities & Relationships sections of the Annual Report. | ||
102-43: Approach to stakeholder engagement | Refer to Operating Environment and Communities & Relationships sections of the Annual Report. | ||
102-44: Key topics and concerns raised | Refer to Operating Environment section of the Annual Report. | ||
102-45: Entities included in the consolidated financial statements | Entities included in the consolidated financial statements are available in AGL's Financial Report. | ||
102-46: Defining report content and topic Boundaries | Refer to 103-1 for each of the material themes below. | ||
102-47: List of material topics | Refer to Operating Environment in Annual Report. | ||
102-48: Restatements of information | Any restatements of previous years’ data are identified within footnotes to charts or tables. The effects of any such re-statements are not considered to be material to stakeholders. | ||
102-49: Changes in reporting | Refer to About this report section of Annual Report. | ||
102-50: Reporting period | 1 July 2018 - 30 June 2019 | ||
102-51: Date of most recent report | 9 August 2018 | ||
102-52: Reporting cycle | Annual | ||
102-53: Contact point for questions regarding the report | Social media contact points are available in the Connect section of the footer. | ||
102-54: Claims of reporting in accordance with the GRI Standards | This report has been prepared in accordance with the GRI Standards: Core option. Refer also to the About this report section. | ||
102-55: GRI content index | This index meets the requirements of 102-55. | ||
102-56: External assurance | Independent external assurance has been sought over selected content, to verify that it is an honest and accurate account of AGL’s social and environmental performance throughout the financial year. Refer to the Assurance statement and About this report sections. AGL's relationship with the assurance provider is described under the “Independence” section of the Assurance Statement. Responsibilities of senior executives with respect to the report and assurance process are described under the “AGL's responsibilities” section of the Assurance Statement, and the Assurance Statement is addressed to the Directors of AGL. It is AGL's intention to continue to have future sustainability disclosures assured to the AA1000 Assurance Standard and/or ASAE 3000 Standard. |
GRI Standard | Chosen disclosure(s) | Response | Omission |
---|---|---|---|
GRI 103: Management Approach 2016 | 103-1: Explanation of the material topic and its boundaries | Refer to Infrastructure scorecard in Annual Report. | |
103-2: The management approach and its components | Refer to Infrastructure scorecard. | ||
103-3: Evaluation of the management approach | Refer to Infrastructure scorecard. Refer to FY19 targets table in Data Centre. |
GRI Standard | Chosen disclosure(s) | Response | Omission |
---|---|---|---|
GRI 103: Management Approach 2016 | 103-1: Explanation of the material topic and its boundaries | Refer to Systems & Processes scorecard in Annual Report. | |
103-2: The management approach and its components | Refer to Systems & Processes scorecard. | ||
103-3: Evaluation of the management approach | Refer to Systems & Processes scorecard. Refer to FY19 targets in Data Centre (Reportable privacy incidents and notifiable data breaches). | ||
GRI 418: Customer Privacy | 418-1: Substantiated complaints concerning breaches of customer privacy and losses of customer data. | Refer to Systems & Processes scorecard. | AGL considers the Mandatory Data Breach Reporting regime an adequate measure of demonstrating how we protect customer privacy. AGL is unable to publicly disclose identified leaks, thefts and losses, as this disclosure may open AGL up to potential attack or other vulnerabilities. |
GRI Standard | Chosen disclosure(s) | Response | Omission |
---|---|---|---|
GRI 103: Management Approach 2016 | 103-1: Explanation of the material topic and its boundaries | Refer to Communities & Relationships scorecard in Annual Report. | |
103-2: The management approach and its components | Refer to Communities & Relationships scorecard. | ||
103-3: Evaluation of the management approach | Refer to Communities & Relationships scorecard. Refer to FY19 targets in Data Centre. | ||
GRI 415: Public Policy 2016 | 415-1: Political contributions | Refer to Communities & Relationships scorecard. No political donations (monetary or in-kind) were made during FY19, nor were any political donations made through third parties. | |
GRI 413: Local communities | 413-1: Operations with local community engagement, impact assessments, and development programs | 100% of AGL's operational assets have publicly available environmental impact assessments, local community development programs and formal local community grievance processes. |
GRI Standard | Chosen disclosure(s) | Response | Omission |
---|---|---|---|
GRI 103: Management Approach 2016 | 103-1: Explanation of the material topic and its boundaries | Refer to Customers scorecard in Annual Report. | |
103-2: The management approach and its components | Refer to Customers scorecard. | ||
103-3: Evaluation of the management approach | Refer to Customers scorecard. Refer to FY19 targets in Data Centre. | ||
GRI 417: Marketing and labelling 2016 | 417-3: Incidents of non-compliance concerning marketing communications | AGL has not identified any non-compliance with regulations and/or voluntary codes. |
GRI Standard | Chosen disclosure(s) | Response | Omission |
---|---|---|---|
GRI 103: Management Approach 2016 | 103-1: Explanation of the material topic and its boundaries | Refer to People scorecard in Annual Report. | |
103-2: The management approach and its components | Refer to People scorecard. | ||
103-3: Evaluation of the management approach | Refer to People scorecard. Refer to FY19 targets and metrics in Data Centre. | ||
GRI 405: Diversity and equal opportunities | 405-1: Diversity of governance bodies and employees | Refer to People scorecard in the Annual Report and Data Centre. | AGL reports the following age breakdowns for employees: under 20, 20-29, 30-34, 35-44, 45-54, 55-64, 65 and over. |
GRI 403: Occupational health and safety 2018 | 403-1: Occupational health and safety management system | AGL's Health Safety and Environment Management System (HSEMS) was developed to meet the minimum compliance requirements across Australia and our HSE standards are designed to meet the requirements of AS4801, ISO 14001 and AS3806. | |
403-2: Hazard identification, risk assessment, and incident investigation | AGL's HSE Risk Management Standard and methodologies provide the overarching minimum controls and guidance to ensure consistent and effective risk management processes, including risk assessments, JSEA and SWMS, are applied across our sites, ensuring risks are appropriately assessed and mitigated in accordance with the hierarchy of controls. During FY19, a key initiative to improve leadership focus on key risk controls has been the implementation of Critical Control Checks, an in-field audit tool ensuring critical controls regarding People, Process and Plant are in place and effective for high risk activities. Focus has also been on ensuring our systems and processes are Safe, Simple, and Efficient and has seen the development of an AGL-wide Safe System of Work (SSoW) framework that provides guidance on permitted and non-permitted work on-site and the minimum risk controls required. | ||
403-3: Occupational health services | Occupational Health and Hygiene at AGL deals specifically around the identification and control of occupational health hazards for prevention and potential rehabilitation from subsequent injury and illness. An ongoing initiative commenced in FY19 is the implementation of a standard platform to facilitate improved health monitoring and surveillance, increasing visibility and consistency in managing health risks, including occupational health exposures, pre-employment medicals and monitoring of hazards such as noise and dust. | ||
403-4: Worker participation, consultation, and communication on occupational health and safety | The Health Safety and Environment Management System (HSEMS) was developed with wide consultation throughout all AGL Business Units with a process used during implementation to ensure feedback was received from all levels within the organisation. This process was governed by a business leadership group and HSEMS steering committee. Within the HSEMS, there is a HSE Consultation and Communication Methodology which details the minimum controls and requirements for all Business Units in regards to managing HSE consultation and communication. | ||
403-5: Worker training on occupational health and safety | The HSE Training Methodology sets out the minimum controls for AGL sites in relation to management of HSE training and outlines the requirement for each site to have a HSE training and competency program relevant to the nature of the work and the HSE risks associated with the work being undertaken. This program must include relevant inductions for all employees, contractors and visitors entering an AGL site, schedule of toolbox talks, and identification and verification of technical competencies required for each role and team. A centralised E-Learning platform is provided via "Workday" and enables the delivery of HSE learning modules and compliance training requirements. | ||
403-6: Promotion of worker health | At AGL, our Health and Wellbeing function provides our people with the tools and resources to make lifestyle choices to lead a healthy life both personally and professionally and for the prevention/mitigation of injuries and illnesses through programs targeting mental and physical health awareness and improvement. | ||
403-7: Prevention and mitigation of occupational health and safety impacts directly linked by business relationships | All hazards identified are risk assessed and controlled in line with our previous statements regarding AGL's approach to risk and incident management. | ||
403-9: Work-related injuries | Refer to People scorecard. |
GRI Standard | Chosen disclosure(s) | Response | Omission |
---|---|---|---|
GRI 103: Management Approach 2016 | 103-1: Explanation of the material topic and its boundaries | Refer to Environment scorecard in the Annual Report. | |
103-2: The management approach and its components | Refer to Environment scorecard in the Annual Report. Refer to AGL's Greenhouse Gas Policy, which sets out clear commitments for our operations and future investments. | ||
103-3: Evaluation of the management approach | Refer to Environment scorecard in Annual Report. Refer to Data Centre. | ||
GRI 305: Emissions 2016 | 305-1: Direct (Scope 1) GHG emissions | Refer to Data Centre for further information. | AGL does not report emissions of CO2 from biogenic sources as these emissions are considered immaterial to AGL's operational greenhouse gas footprint. Furthermore, there is no requirement (or associated methodology) for reporting these emissions under the National Greenhouse and Energy Reporting Act 2007. |
305-2: Energy indirect (Scope 2) GHG emissions | Refer to the Data centre. | ||
305-3: Other indirect (Scope 3) GHG emissions | Refer to the Energy supply greenhouse gas footprint in the data centre for further information. | AGL does not report emissions of CO2 from biogenic sources as these emissions are considered immaterial to AGL's indirect (scope 3) emissions footprint. | |
305-4: GHG emissions intensity | Refer to the Data Centre for further information. |
GRI Standard | Chosen disclosure(s) | Response | Omission |
---|---|---|---|
GRI 103: Management Approach 2016 | 103-1: Explanation of the material topic and its boundaries | Refer to Finance scorecard in Annual Report. | |
103-2: The management approach and its components | Refer to Finance scorecard. | ||
103-3: Evaluation of the management approach | Refer to Finance scorecard. |
Notes
Further information about the GRI Standards is available at the GRI website. For the purposes of applying the GRI Standards, the material themes we identified have been mapped back to the available topic-specific GRI Standards. The table outlines which topic-specific GRI Standards (and associated Disclosures) have been used to compile our disclosures, and the topic boundaries for each material theme.