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Customers

Energy sold

Consumer Electricity volumes decreased 195 GWh or 1.4% driven by a 1.1% decrease in total average consumption per customer as a result of a change in customer mix. Large Business electricity volumes of 9,775 GWh were broadly flat. Wholesale customer electricity volumes were broadly flat at 15,804 GWh, up 153 GWh or 1.0%, with no significant change to AGL’s Wholesale customer base.

Large Business Gas volumes were down 15.9 PJ or 49.2% as a result of continued tight market conditions. Consumer Gas volumes were down 2.6 PJ or 4.3% due to lower average consumption of 5.4% as a result of milder weather. The increase in Wholesale Markets Gas volumes of 5.6 PJ or 6.4% was due to higher sales to existing Wholesale customers, partly offset by lower generation at AGL Torrens.

Energy sold

FY15

FY16

FY17

FY18

FY19

Electricity - Consumer (GWh)

14,857

14,634

13,888

13,768

13,573

Electricity - Business Customers and Wholesale (GWh)

22,017

23,205

25,762

25,403

25,579

Gas - Consumer (PJ)

63.0

59.4

58.5

59.9

57.3

Gas - Large Business customers and Wholesale (PJ)

171.1

174.8

171.3

120.1

109.8

Notes

  • The volume of gas sales includes internal sales to generation assets owned and operated by AGL (FY19: 30.9 PJ; FY18: 31.9 PJ; FY17: 33.0 PJ; FY16: 44.5PJ; FY15: 30.9 PJ).

  • FY15 Consumer Electricity volumes have been restated to reflect recognition of volumes associated with feed-in volumes from solar customers.

GRI Reference: 102-6; 102-7

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